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Testing - All standard ANSI tests are made on every Uptegraff
transformer, using the appropriate standard procedures. In addition, and
probably more pertinent to qualifying the transformer for service, are such
production tests as dielectric(s), power factor, sound level and insulation
resistance tests.
Inspection - Completed transformers, subassemblies and accessories
are inspected by a Quality Control Department responsible only to top management.
An inspection report is made for every transformer.
Warranty - Express warranty is typical and applies to workmanship,
design and materials for a period of 18 months after receipt of the transformer
or one year following energization, whichever occurs first. Other warranty
provisions may be made upon request. Uptegraff is concerned that a customer
receive good service and reasonable consideration no matter how long he
has had the equipment in service.
Delivery - Shipments are usually made within 12-14 weeks of order
or of approval of drawings and specifications. Check with factory for current
lead times. We ship generally by motor-freight and complete carrier and
routing information is provided. International Shipments are handled as
requested.
Repair/Refurbish/Modify - Repairing
other makes of transformers provides Uptegraff customers with a totally
reliable and less expensive means of replacing failed units. The usual procedure
involves, first, a "post-mortem" examination for the cause of
failure. The original design is often modified to correct for weaknesses.
Repaired transformers are subject to the same inspection and testing requirements
applied to new transformers; and repaired equipment is provided with the
same warranty as new units. Usually, the efficiency of the repaired transformer
is better than that of the original.
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